diff --git a/app/app/lib/recesso.copy.ts b/app/app/lib/recesso.copy.ts
index c8b0908..dcdfb97 100644
--- a/app/app/lib/recesso.copy.ts
+++ b/app/app/lib/recesso.copy.ts
@@ -47,6 +47,12 @@ export const ERROR = {
   generic: "Si è verificato un problema. Riprova tra poco.",
 } as const;
 
+// Avvisi informativi (non bloccanti).
+export const NOTICE = {
+  orderClosed:
+    "Questo ordine risulta già annullato o rimborsato. Puoi comunque registrare il recesso; il negozio ti contatterà per eventuali dettagli.",
+} as const;
+
 // Schermata finale (dopo "Conferma recesso").
 export function successMessage(
   orderName: string,
diff --git a/app/app/lib/recesso.server.ts b/app/app/lib/recesso.server.ts
index 8a71e30..617cd78 100644
--- a/app/app/lib/recesso.server.ts
+++ b/app/app/lib/recesso.server.ts
@@ -806,6 +806,21 @@ const PAGE_CSS = `
     font-size: 0.92rem;
   }
   .error__icon { flex: none; width: 20px; height: 20px; margin-top: 1px; fill: currentColor; }
+  .notice {
+    display: flex;
+    align-items: flex-start;
+    gap: 10px;
+    background: rgba(240, 170, 40, 0.14);
+    border: 1px solid rgba(240, 170, 40, 0.55);
+    border-left: 3px solid rgba(240, 170, 40, 0.95);
+    border-radius: var(--radius-sm);
+    padding: 12px 14px;
+    margin: 0 0 18px;
+    color: var(--text);
+    font-size: 0.9rem;
+    line-height: 1.5;
+  }
+  .notice__icon { flex: none; width: 20px; height: 20px; margin-top: 1px; fill: #e0a020; }
 
   /* Riepilogo (step 3) */
   .summary { margin: 18px 0 4px; }
@@ -893,6 +908,14 @@ function errorBanner(message?: string): string {
 </div>`;
 }
 
+function noticeBanner(message?: string): string {
+  if (!message) return "";
+  return `<div class="notice" role="status">
+  <svg class="notice__icon" viewBox="0 0 20 20" aria-hidden="true" focusable="false"><path d="M10 1.5a8.5 8.5 0 1 0 0 17 8.5 8.5 0 0 0 0-17ZM9 5h2v2H9V5Zm0 4h2v6H9V9Z"/></svg>
+  <span>${escapeHtml(message)}</span>
+</div>`;
+}
+
 /**
  * Pulsante info "i" + popover nativo (mini-modal, zero JS via Popover API).
  * Il popover vive nel top-layer; chiusura con Esc, click fuori o pulsante.
@@ -985,12 +1008,13 @@ export function renderStep2(data: {
   customerName?: string;
   statementText: string;
   error?: string;
+  notice?: string;
 }): string {
   const customerName = data.customerName ?? "";
   return renderShell(
     stepLayout({
       head: stepHead(2, `Ordine ${data.orderName}`),
-      body: `${errorBanner(data.error)}
+      body: `${errorBanner(data.error)}${noticeBanner(data.notice)}
 <form id="rcform" method="post" action="${PROXY_STOREFRONT_PATH}" novalidate>
   <input type="hidden" name="intent" value="details">
   <input type="hidden" name="orderId" value="${attr(data.orderId)}">
diff --git a/app/app/routes/proxy.tsx b/app/app/routes/proxy.tsx
index f4552be..38bcbd0 100644
--- a/app/app/routes/proxy.tsx
+++ b/app/app/routes/proxy.tsx
@@ -24,6 +24,7 @@ import {
 import {
   ERROR,
   EXCLUSION_REASON,
+  NOTICE,
   exclusionMessage,
   statementTemplate,
   successMessage,
@@ -195,12 +196,17 @@ export const action = async ({ request }: ActionFunctionArgs) => {
         );
       }
 
+      const orderClosed =
+        !!match.cancelledAt ||
+        match.financialStatus === "REFUNDED" ||
+        match.financialStatus === "VOIDED";
       return htmlResponse(
         renderStep2({
           orderId: match.orderId,
           orderName: match.orderName,
           email: match.email,
           statementText: statementTemplate(match.orderName),
+          notice: orderClosed ? NOTICE.orderClosed : undefined,
         }),
       );
     }